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We just returned from the most magical trip to Aulani thanks to Marissa Helton’s fabulous services. She was so sweet and helpful every step of the way.
Marissa was accessible and so knowledgeable. She was able to answer all of my questions and helped make our trip absolutely perfect for our family. I can’t thank her enough!
We will certai
We just returned from the most magical trip to Aulani thanks to Marissa Helton’s fabulous services. She was so sweet and helpful every step of the way.
Marissa was accessible and so knowledgeable. She was able to answer all of my questions and helped make our trip absolutely perfect for our family. I can’t thank her enough!
We will certainly be using her again when we return to this beautiful property and for our future travel needs.
Absolutely LOVE working with Susie! She's so great - provides awesome ideas, and she actually UNDERSTANDS what we are looking for. And she didn't "sell us," she educated us! We had a great understanding of what's out there for our family, and she connected us with the best!!!!
We loved our cruise on Royal Caribbean, because of Susie, and
Absolutely LOVE working with Susie! She's so great - provides awesome ideas, and she actually UNDERSTANDS what we are looking for. And she didn't "sell us," she educated us! We had a great understanding of what's out there for our family, and she connected us with the best!!!!
We loved our cruise on Royal Caribbean, because of Susie, and we are taking another one... because of Susie! Thank you, thank you Susie! You're the BEST!!!!!
Missy was just the best. We had never been on a cruise before and with her help we had a great time… And she was always there for me to answer any questions I had about the process.
Thank you for making booking so easy and sending reminders prior to cruising. Emily booked two cruises for us! The first cruise was NCL Escape and that was our first time cruising on NCL. I loved all the perks that came with our reservations. That really spoiled us!
NCL Escape is lacking a little on entertainment compared to other cruise
Thank you for making booking so easy and sending reminders prior to cruising. Emily booked two cruises for us! The first cruise was NCL Escape and that was our first time cruising on NCL. I loved all the perks that came with our reservations. That really spoiled us!
NCL Escape is lacking a little on entertainment compared to other cruise lines and hopefully with time they will improve their onboard entertainment.
I am looking forward to the next cruise in April on the Carnival Jubilee.
What I will do a little different is read reviews and websites to learn what the ship has to offer so that I am better acquainted with the amenities on board.
Emily has made booking our vacations a breeze and gives it a personal touch. Thank you!
Wonder of The Seas did not disappoint. We were able to bring our kids with us this time and also my fiancés parents and we had a blast. It was nice to spend time together.
We appreciated Courtney always answering our questions and constantly checking cruise fare for us. She made adding the inlaws so seamless for us. Both rooms received so
Wonder of The Seas did not disappoint. We were able to bring our kids with us this time and also my fiancés parents and we had a blast. It was nice to spend time together.
We appreciated Courtney always answering our questions and constantly checking cruise fare for us. She made adding the inlaws so seamless for us. Both rooms received some goodies and that’s always so appreciated and such a nice gesture.
We are thankful for Courtney and all she’s done for us and our traveling plans thus far!
Emily did a fantastic job of booking a very special cruise vacation for us.
From getting to and from the ship, taking a shore excursion and making the most of everything our ship had to offer in food, activities & entertainment, her knowledge of cruising and helpful suggestions made everything go smoothly from start to finish.
Thank you E
Emily did a fantastic job of booking a very special cruise vacation for us.
From getting to and from the ship, taking a shore excursion and making the most of everything our ship had to offer in food, activities & entertainment, her knowledge of cruising and helpful suggestions made everything go smoothly from start to finish.
Thank you Emily for all that you did to make our cruise such a fun and memorable experience.
Susie is absolutely amazing! I found her on TikTok 2 years ago and we just got back from our 2nd cruise in a year. She has made the process so easy, explains everything, sets everything up the way you want it and so much more!
She truly made my husband and I fall in love with cruising! We can’t wait to continue to work with her😊 Plus she
Susie is absolutely amazing! I found her on TikTok 2 years ago and we just got back from our 2nd cruise in a year. She has made the process so easy, explains everything, sets everything up the way you want it and so much more!
She truly made my husband and I fall in love with cruising! We can’t wait to continue to work with her😊 Plus she is the sweetest and some how surprised us with my favorite chocolate covered strawberries💜
I have always booked and planned all of my own cruises.I Reached out to Emily when I saw a post about free gratuities that were being offered for a Mediterranean itinerary I was interested in. I haven't planned or booked a cruise for myself since.
Emily made the process so simple and seamless. It was our first trip to Europe and she answe
I have always booked and planned all of my own cruises.I Reached out to Emily when I saw a post about free gratuities that were being offered for a Mediterranean itinerary I was interested in. I haven't planned or booked a cruise for myself since.
Emily made the process so simple and seamless. It was our first trip to Europe and she answered every question I had. Our flights were great and her pre cruise hotel recommendation was amazing. I never would have booked that specific hotel on my own. the hotel ended up being such a highlight of our trip all thanks to Emily’s help! We already have two more cruises booked with her help for 2024!
I met Susie on Instagram a few years ago, and right away I said to myself this woman reminds me of a lot of myself. We have alot in common and we both have a love for cruise travel. So I thought I'm gonna give her a shot as my cruise travel agent. And ever since then she has not disappointed me.
I have messaged her late at night (cause th
I met Susie on Instagram a few years ago, and right away I said to myself this woman reminds me of a lot of myself. We have alot in common and we both have a love for cruise travel. So I thought I'm gonna give her a shot as my cruise travel agent. And ever since then she has not disappointed me.
I have messaged her late at night (cause thats when I usually browse for cruise deals) ;) and asked her "hey Susie are you up? You wanna book a cruise for me" :) and within seconds she replies back and says whatcha got? I have all my info ready for her ans she'll let me know whether she found a better deal. And more than likely she's found a better deal and she always adds OBC and special gifts in our room for my family and I.
Susie thank you for always being there for me when I need to book a cruise In the wee hours of the night. My favorite cruise yet has been the one I took with my husband and our friends this past January on the "Allure of the seas" that ship was gorgeous and very relaxing! I can't wait for our "Harmony of the seas" cruise this December and to many more...
Emily was amazing answering all my questions and concerns! Best part was the service! The crew was 💯 amazing! But loved everything. Activities, snacks, dining, entertainment!
Emily was amazing to work with from day one. She helped us find a transatlantic cruise that timed perfectly with the two cruises we had planned. She helped us figure out flights, hotels and transportation. The entire 45 day trip with all of its moving parts was a total dream come true. We so appreciate all that Emily did throughout our trip.
Emily helped our family book a trip on the icon of the seas. From start to finish, she was quick to respond, answer all of our questions and ease our minds (traveling with small children). Thanks again!
Emily did a great job! She was great at communicating in planning our cruise and she was quick to answer my questions! Very appreciative for her recommendations as well!
This is our 2nd time booking with Susie and again she was wonderful and everything was just perfect. Already thinking about our next cruise 😊
She went above and beyond to help us celebrate our special day. She help me create memories for a life time. She help with all my medical needs and more. Best travel advisor ever
Thank you Courtney
First time ever booking anything with a Travel Agent and Courtney did not disappoint! She’s been so helpful since the day I made an inquiry.
She’s always timely and doesn’t get annoyed with my a million questions. Haha. We had a great cruise and appreciate Courtney for giving us a special treat for us.
We have another vacay booked by Cour
First time ever booking anything with a Travel Agent and Courtney did not disappoint! She’s been so helpful since the day I made an inquiry.
She’s always timely and doesn’t get annoyed with my a million questions. Haha. We had a great cruise and appreciate Courtney for giving us a special treat for us.
We have another vacay booked by Courtney as well that we are so excited for! We cannot wait to continue booking with countdown travels.
Courtney was so helpful in finding a cruise for my fiancé and I. Quick to respond and knew her stuff. Would 100% recommend.
Recently took a Alaskan cruise up the inside passage. We booked this cruise though Courtney, and everything went as planed. Courtney kept us informed leading up to the day of our departure, and answered all our questions. If we plan another cruise in the future we will be sure to contact Courtney.
I went on a 4 day carnival bahamas cruise for my birthday in august. The whole process to book and pay for the cruise was super easy thanks to my travel agent Courtney who handled literally everything! 10/10 Courtney definitely made the process super easy which lead to a great experience!!
We had the pleasure of working with Courtney where she walked us through the entire process.
I have planned trips for my family before but nothing compares to being hands off and having someone exceed your expectations.
She was able to get us an amazing deal for an amazing price. And before we sailed as new incentives became available she
We had the pleasure of working with Courtney where she walked us through the entire process.
I have planned trips for my family before but nothing compares to being hands off and having someone exceed your expectations.
She was able to get us an amazing deal for an amazing price. And before we sailed as new incentives became available she was able to get those for us as well!
She even surprised us with is chocolate covered strawberries ! Can't wait to start planning the next cruise!
Thank you for helping me and my husband enjoy our 30th Wedding Anniversary. You always do an amazing job, front start to finish.
Met Susie via TikTok and DM’d her on Instagram for help with booking a family trip. She was so helpful with all the questions I had.
Everything was great and the family had a great time. My husband and I are already discussing our next cruise for next year. Thank you again!!
I can't say enough about the help that Susie provides to me. She has become a great friend! If there is a question she is right there to answer.
I have booked several cruises with her. She sends such a personal touch with her cruise care package. This was my first cruise that I went through a travel agent and I can say all of my future cr
I can't say enough about the help that Susie provides to me. She has become a great friend! If there is a question she is right there to answer.
I have booked several cruises with her. She sends such a personal touch with her cruise care package. This was my first cruise that I went through a travel agent and I can say all of my future cruise vacation will be through Countdown Travels.
It was so great not having to do everything on my own. I would recommend Countdown Travels to anyone wanting to book a great vacation. I just want to say Thank You Susie!
We highly recommend Susie! We Originally found her through social media, since then she has been so helpful in booking multiple amazing cruises for us and our family’s. She is always professional, kind and never seemingly annoyed with my texts! She goes above and beyond always. 10/10✨
Every cruise I have booked with Susie has been amazing. She has given us every detail that we would need to make the cruise successful. The extra onboard credit is always a nice added bonus. Susie has worked hard to get us the best deals and perks.
We love working with Susie! She knows what I like and what I don’t. She is always straight forward about everything. Very knowledgeable about cruising! I absolutely love her passion for cruising and the passion she has to help people with whatever dream vacation you have!
She has booked a few different cruises for me and an all inclusive
We love working with Susie! She knows what I like and what I don’t. She is always straight forward about everything. Very knowledgeable about cruising! I absolutely love her passion for cruising and the passion she has to help people with whatever dream vacation you have!
She has booked a few different cruises for me and an all inclusive trip to Cabo for a group of people. She is amazing with group cruises also. I make sure to send everyone I talk to her way. I have a lot of people ask me who I would use and I tell them I will use Susie every time. She is someone I trust that I know will take amazing care of all my friends and family. And I will continue to send everyone her way.
Thank you Miss Susie. You are truly amazing. So glad I came across your instagram page years ago. Many vacations booked for my family and many more to book. You are the best. She is someone who genuinely cares about you and your needs. Highly recommended. 10/10recommend!!!
We just got back from yet another amazing trip that Susie helped us plan. She’s always been so helpful and makes it so easy. I can’t imagine a more ideal process— I get an idea to book another trip in the wee hours, find what I want, text her the next morning once it’s a decent time, and she makes it happen! I’m so grateful for the peace
We just got back from yet another amazing trip that Susie helped us plan. She’s always been so helpful and makes it so easy. I can’t imagine a more ideal process— I get an idea to book another trip in the wee hours, find what I want, text her the next morning once it’s a decent time, and she makes it happen! I’m so grateful for the peace of mind that comes with knowing I have someone that has my back. There’s so many strategies I don’t know, so I feel it is definitely vital to have a travel partner who knows all the ins and outs. For me, that’s Susie.
Susi is the best! Always accessible and very knowledgeable. Our family will always book with her and her company.
My mom and I booked a Europe cruise on NCL through Susie for the summer of 2022. The entire process with Susie was amazing! She is incredibly responsive and knowledgeable about all things cruising. Our trip was incredible thanks to Susie and Countdown Travels! Looking forward to booking another cruise! —Becca & Jen L.
This was the 1st cruise we booked with her. Since then we have booked many more. Susie is more than just a TA, she is our friend. Thank you
This was our first big vacation and first cruise and Susie absolutely made it easy for us to plan! Susie was able to offer us a room that we had no idea about and worked amazing for us. We also received on board credit, specialty dinner, and Susie made us a care package. Would absolutely recommend this company to anyone looking to travel!
Helped get all the information in one place and answered my questions. Big help with my crazy schedule. I appreciate the flexible communication hours! Trip is coming up soon!
I recently booked a cruise with Countdown Travels, and Susie was a pleasure to work with. She works tirelessly to make sure her clients are taken care of. She is easily reachable and definitely goes the extra mile. Her group rates are amazing too! Book with her you won’t be disappointed.
In the spring of 2022 I started following Susie on Tik Tok then on Instagram and Facebook. I messaged her about booking a cruise for me and my sister and she’s been booking cruises for us ever since. She’s booked 4 cruises for my sister and her family as well as my family and for some of our friends.
Susie goes above and beyond for her cl
In the spring of 2022 I started following Susie on Tik Tok then on Instagram and Facebook. I messaged her about booking a cruise for me and my sister and she’s been booking cruises for us ever since. She’s booked 4 cruises for my sister and her family as well as my family and for some of our friends.
Susie goes above and beyond for her clients. She is very knowledgeable and stayed in close contact during the booking process. Susie’s prices have beaten Royal Caribbean’s prices and the onboard credit is a nice perk.
I feel like I’ve known Susie for years and one day I hope to meet her. I’m hoping to book another cruise with a group of family and friends for next spring and yes we will be having Susie book our cruise.
Finding Susie was an absolute treasure! Seriously from all the tiny questions to the huge ones she is always getting me answers! I have booked 4 cruises with her and now would NEVER book anywhere else! From the initial first conversation, we had where she was getting to know me as a person instead of just a number like other agencies, to
Finding Susie was an absolute treasure! Seriously from all the tiny questions to the huge ones she is always getting me answers! I have booked 4 cruises with her and now would NEVER book anywhere else! From the initial first conversation, we had where she was getting to know me as a person instead of just a number like other agencies, to the downright tiny details, she wanted to learn on what we expect out of a trip and what we want to try and explore ect…
Watching her videos and exploring she has done has really helped us learn so much too! Her videos have so much more detail than others do! She takes all that into account when helping me plan my trips! I LOVE when she gets as excited as me on a “deal” or a cruise she thinks would be wonderful! Most recently she helped us to find a cruise that is something when never have tried and we feel so confident with our upcoming cruise that I booked it!!
She always will reach out when I’m on vacation just to check in and make sure it’s all we hoped and more and TRUST ME ITS ALWAYS MORE! I can’t wait to meet her in person I truly feel as though she is my friend and the BEST in the industry!! 💕
This was our first cruise and I must say it was amazing. Emily was very helpful and quick to respond to us if we had any questions. My husband and I decided to cruise to celebrate our anniversary.
We did a 5 day western carribean cruise out of Galveston, Texas and stayed in an interior room facing the promenade. The food was amazing. But
This was our first cruise and I must say it was amazing. Emily was very helpful and quick to respond to us if we had any questions. My husband and I decided to cruise to celebrate our anniversary.
We did a 5 day western carribean cruise out of Galveston, Texas and stayed in an interior room facing the promenade. The food was amazing. But our all time favorite were the entertainment and activities available to do.
We took full advantage and did tours in every port stop and was so worth it!!! We are already looking to see when we can cruise again.
I found this company on TikTok and reached out to them for information. Emily was able to get me the best deal on 4 day trip for my family of 5. This was our first cruise. She let me know how everything works.
I asked many questions probably the same questions over and over and she always answered all my questions in great detail. We had
I found this company on TikTok and reached out to them for information. Emily was able to get me the best deal on 4 day trip for my family of 5. This was our first cruise. She let me know how everything works.
I asked many questions probably the same questions over and over and she always answered all my questions in great detail. We had the best time with no surprises. I would definitely recommend booking your trip with them!!
Emily was fantastic! We’ve never cruised before and she made it so easy. We enjoyed our trip and can’t wait to book the next one with her!
First time on Celebrity. Susie had the knowledge to tell us what and where to go have fun on the ship. We will sail Celebrity again. Thank you Susie
First time cruisers… I was a little nervous about the process. Emily answered ALL of my questions. There were a lot. We will definitely cruise again.
From what started as a random scroll through Instagram to finding Susie’s page for vacation recommendations it started as booking my first family cruise with a new agent to then booking several even my Wedding celebration and even my HoneyMoon with Susie she is an absolute all star.
Susie makes things stressfree when it comes time to book
From what started as a random scroll through Instagram to finding Susie’s page for vacation recommendations it started as booking my first family cruise with a new agent to then booking several even my Wedding celebration and even my HoneyMoon with Susie she is an absolute all star.
Susie makes things stressfree when it comes time to booking your vacation and you know you don't even have to think weather or not your going to get a bad experience or even if you have to compare pricing with someone else. Each and every time your going to get an A1 experience dealing with her and CountDownTravels.
I no longer see her as just some travel agent but literally see her as family. She always outs her clients first no matter the type of communication you have ( phone,text,messenger etc) and yes from me to her there is a 3 hour difference between us and I always feel she puts us as a priority. I would highly recommend Susie and CountDownTravels as your go to vacation planners.
Susie booked two cruises for us. One on Carnival Mardis Gras & the other on NCL JOY. Highly recommend Susie as she’s very knowledgeable. She sends the most thoughtful care packages before your trip. She reaches out before, during and after. If something goes wrong you know she will be right there in your corner.
Enjoyed my first cruise ever on carnival, I loved it and enjoyed to the fullest. Got hooked on cruising. Went on our 2nd cruise with Royal Caribbean also fun experience but I think I liked carnival better. Next cruise on the agenda will be Alaska, Susie is a great cruise agent, knowledgeable and helpful throughout the whole process. Highly recommend Count down travels.
Susie is a rock star. From beginning to end she was there to help us with anything we needed. She is always there to answer any questions or concerns and goes out of her way to make you feel like your concern is the most important while balancing so many things at once. She is also caring,sweet and patient. I will continue to book with Susie for every vacation.
I had been following Susie on her socials when she posted a special for NCL. I had the idea of booking a birthday cruise for my boyfriend so I reached out for a quote and before I knew it we were booked for an Alaskan cruise. She even saved us money by repricing the cruise and got us an amazing balcony!
She helped navigate the waters of a
I had been following Susie on her socials when she posted a special for NCL. I had the idea of booking a birthday cruise for my boyfriend so I reached out for a quote and before I knew it we were booked for an Alaskan cruise. She even saved us money by repricing the cruise and got us an amazing balcony!
She helped navigate the waters of a new cruise line, cruise port and destination. She’s a wealth of knowledge and won’t steer you wrong. It was such a great time and now we are getting ready for my birthday cruise with Celebrity. She has always been amazing and super responsive when I had any questions or issues.
We have 3 more booked and many more to go in the future. I only wish I met her sooner to save me time money and stress. Thank you Susie and team ❤️
I have used Susie 4 times now! I had a local agent local to me but Susie makes you feel like she’s right next door! Fast quotes, great knowledge and superb prices! Her prices can not be beat and you even get onboard credit along with a little something for your room once onboard! She is simply the best and I will not use anyone other then
I have used Susie 4 times now! I had a local agent local to me but Susie makes you feel like she’s right next door! Fast quotes, great knowledge and superb prices! Her prices can not be beat and you even get onboard credit along with a little something for your room once onboard! She is simply the best and I will not use anyone other then her!! Love you Susie!! Thanks for making my obsession for cruising a lot easier!!
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